XL Signs Major Five-Year Deal with Amdocs to Modernize Its Real-Time Business Support Systems
22 January 2007
Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), today announced the signing of a major five-year contract with PT Excelcomindo Pratama Tbk. (XL), a leading mobile communications service provider in Indonesia and part of the TM group Malaysia, for the modernization of its real-time business support systems (BSS). Under the terms of the contract, Amdocs will also be the systems integrator for the deployment of the new Amdocs Billing 7, Amdocs CRM 7 and Amdocs Partner Manager 7 products, as well as provide the associated maintenance services over the five-year period. The Amdocs 7 suite will be officially launched on January 23, 2007.
Amdocs' billing, CRM and partner settlement products have supported XL's explosive growth from 1.5 million subscribers in 2003 to more than 9 million today. Ninety six percent of XL's subscribers are prepaid customers, and Amdocs' solution delivers convergent real-time prepaid-postpaid support, enhancing the customer experience of prepaid and postpaid subscribers, as well as customers who have combination plans. The new Amdocs products will drive enhanced integration across XL's entire customer and service lifecycles. They will improve support for innovative, multi-play revenue engines and allow XL to compete better in an increasingly competitive marketplace. They will also ensure consistent customer service across XL's wireless, broadband Internet and Internet Protocol (IP) based voice as well as offerings for next generation networks such as IMS (IP Multimedia Subsystem).
"The Amdocs 7 products will give us advanced tools to ensure we can offer an intentional customer experience and attract millions of new customers over the next five years," said Joy Wahyudi, Director of Commerce at XL. "Sophisticated business model management provided by Amdocs Billing 7 will also facilitate our expansion into new regional markets. By reducing time-to- revenue for new product bundles and partner-based digital content, and by offering advanced support for corporate customers and dealer-incentive management capabilities, Amdocs 7 will also ensure we profit from the evolution to next generation."
"Amdocs 7 is the first industry-specific suite for convergence, able to support all next-generation services and deliver an integrated, innovative and intentional customer experience," said Michael Matthews, chief marketing officer at Amdocs. "Amdocs 7 -- the result of Amdocs' unique insight into the needs of the world's leading service providers -- will facilitate XL's goal of transforming itself into a leading multi-play provider. By expanding its relationship with Amdocs, XL will also reap cost advantages and minimize risk associated with its transformation."
Amdocs 7 offers enhanced integration and a common technology foundation, making the implementation and upgrading easier, and operations more efficient. With built-in support for IMS-based offerings and incorporating service oriented architecture (SOA) capabilities, the Amdocs 7 products also ensure cost effectiveness when integrating with third party software. Ultimately, service providers benefit from enhanced interoperability in a next generation, truly convergent environment.
About Amdocs
Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the world's leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle, Amdocs enables service companies to deliver an intentional customer experience(TM), which results in stronger, more profitable customer relationships. Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with revenue of $2.48 billion in fiscal 2006, Amdocs has more than 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com .
Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2006, filed on December 13, 2006.
Media Contact:
Amdocs
Runi Krishnamurty
Access Communications for Amdocs
Tel: +1-917-522-3507
E-Mail: rkrishnamurty@accesspr.com
Source: prnewswire
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