Aspect Software Provides Contact Center Products to Brother
19 August 2006
offers organizations a single solution that can yield increases in customer satisfaction and contact center efficiency, while positively impacting a company's bottom line," said Ralph Breslauer, executive vice president of global sales and marketing at Aspect Software.
Based on 30 years of innovation, the Aspect Software industry-leading Signature products provide the capabilities and reliability required by companies looking to replace or incrementally add functionality to their contact centers. These products all offer a seamless migration from traditional voice to Voice over Internet Protocol (VoIP), as customer's desire.
About Aspect Software
Aspect Software, Inc., the founder of the contact center industry, is the world's largest company solely focused on providing proven, innovative contact center products and services that enable the key business processes of customer service, collections, and sales and telemarketing. Each day, thousands of in-house and outsourced contact centers around the globe conduct more than 125 million customer interactions using Aspect Software products. We believe in using the power of technology to positively transform the customer-company experience. That belief has led us to accept the challenge of developing the world's most reliable automatic call distributors (ACDs), most trusted dialers, most widely used and respected workforce management (WFM) solutions, most flexible voice self-service systems and the industry's first and most comprehensive unified, multi-channel contact center solution. Headquartered in Westford, Mass., Aspect Software has operations across the Americas, Europe, Africa, the Middle East and Asia Pacific. For more information, visit www.aspect.com.
Note: Aspect, Spectrum ACD, Customer Self Service and Aspect Software are trademarks or registered trademarks of Aspect Software, Inc., in the United States and other countries. All other trademarks or trade names are the property of their respective owners.
Contact: Aleassa Schambers 630 227 7969 Email Contact
SOURCE: Aspect Software
Source: marketwire
All trademarks and copyrighted information contained herein are the property of their respective owners.
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