Global Crossing Launches Applications Performance Management for Converged IP Networks
15 March 2006
Global Crossing (Nasdaq: GLBC) today announced Applications Performance Management (APM) as the latest addition to the company's fully managed, converged IP services portfolio. APM strengthens the portfolio by adding end-to-end, real-time performance monitoring, robust troubleshooting and one-second increment data gathering at every site throughout a converged IP network.
Enabled through a strategic partnership with Fluke Networks that incorporates its Visual UpTime(R) Select(TM) solution, APM provides network managers the ability to identify performance issues and determine if they are application specific or network based, resulting in faster resolutions. Armed with historical data and class of service (CoS) measurements, network managers now have the information to optimize network applications configuration and utilization and to plan for future network design changes that support a mix of applications.
"The convergence of data, voice and video onto a single IP-based platform yields simplicity in network design and reductions in total network operating expense," said Anthony Christie, Global Crossing's chief marketing officer. "Converging latency-intolerant VoIP and video applications with other high-bandwidth applications mandates the end-to-end, real-time network monitoring and managing capability that our new managed solution delivers."
Global Crossing Applications Performance Management(TM) services enable enterprises to reliably and securely manage the performance of any application including Global Crossing VoIP Services and Global Crossing IP Video across their converged IP networks. These services increase application and network availability, optimize the use of bandwidth across the network and reduce operating costs across traditional and IP-based infrastructures.
"The introduction of Global Crossing Applications Performance Management is an important step toward ensuring that network and application performance levels are rigorously monitored and maintained, especially as enterprises migrate to a converged IP service environment," stated Taher Bouzayen, senior analyst at The Yankee Group. "This service capability strengthens Global Crossing's MPLS-based IP VPN service offerings and makes it one of the most comprehensive ones on the market."
Network managers will resolve issues faster and generate fewer trouble tickets by having visibility into network and applications performance issues, and the resulting knowledge will enable them to correct many such issues themselves. Resolution times on submitted trouble tickets are expedited since the Global Crossing's Network Operations Center (NOC) shares an identical view of performance issues.
"We are very excited to have the opportunity to work with Global Crossing and its customers to optimize network and application performance across the enterprise," said Mark Skurla, executive vice president of worldwide sales for Fluke Networks' Visual Networks division. "As organizations increasingly rely on networked applications, they will look to leading service providers such as Global Crossing and its new Applications Performance Management Services to help them maximize application and network uptime."
Global Crossing Applications Performance Management Services are now available worldwide as part of the Global Crossing Managed Solutions portfolio. The portfolio includes Global Crossing Managed Network Services(TM), Global Crossing Managed Security Services(TM), Global Crossing Managed VoIP Services(TM) and Global Crossing Managed Video Services(TM).
ABOUT GLOBAL CROSSING
Global Crossing (Nasdaq: GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 300 cities and 30 countries worldwide, and delivers services to more than 600 cities, 60 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.
Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of managed data and voice products including Global Crossing IP VPN Service, Global Crossing Managed Services and Global Crossing VoIP services, to 36 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs.
Please visit http://www.globalcrossing.com for more information about Global Crossing.
Statements in this press release about expected future events and financial results are forward-looking and subject to risks and uncertainties that could cause the actual results to differ materially, including risks referenced from time to time in the company's filings with the Securities and Exchange Commission. Global Crossing undertakes no duty to update information contained in this press release or in other public disclosures at any time.
CONTACT GLOBAL CROSSING:
Press Contacts
Tom Topalian
+ 1 973 937 0154
PR@globalcrossing.com
Tisha Kresler
+ 1 973 937 0146
PR@globalcrossing.com
Kendra Langlie
Latin America
+ 1 305 808 5912
LatAmPR@globalcrossing.com
Mish Desmidt
Europe
+ 44 (0) 1256 732 866
EuropePR@globalcrossing.com
Analysts/Investors Contact
Laurinda Pang
+ 1 800 836 0342
glbc@globalcrossing.com
Source: prnewswire
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