Virtela Extends Leadership in Managed DSL Network Services; Expands Worldwide Coverage to 120 Countries
13 January 2006
Key Enterprise Benefits:
* Single point of contact for managed DSL services in 120 countries
across six continents
* Intelligent routing and expert support across more than 175 certified
broadband providers
* Industry-leading global performance guarantees, including
availability, packet loss, latency and mean-time-to-repair
DENVER, Jan. 10 -- Virtela, a global network solutions company, today announced that the company is delivering managed global DSL connectivity to its private network via an unparalleled industry footprint of more than 120 countries. Virtela has already provisioned and provides ongoing management of business-class DSL services for more than a thousands customer sites worldwide. Today's announcement adds to the depth and breath of Virtela's DSL coverage, extending service to locations including: Azerbaijan, Brunei, Cayman Islands, Egypt, Guam, Guatemala, Guyana, Haiti, Kyrgyzstan, Nicaragua, Nigeria, Romania, Tajikistan and Vietnam.
Virtela's global DSL services enable enterprises to cost-effectively provide high-performance connections for small/branch offices; replace low-speed Frame Relay and Private Lines or usage-based ISDN lines; and provide diverse backup to primary MPLS or Frame networks -- all while leaving the complexities of procuring and managing the access to Virtela's experts. Virtela offers a single point of contact for global DSL ordering, provisioning, 24x7 Network Operations Center support, billing and customer care. Virtela selects the best provider on a price and performance basis per customer location, and can integrate with existing Internet access where desired.
Virtela's unique Global Service Fabric multi-carrier network provides best-path routing and automatic failover across best-in-class providers worldwide, optimizing DSL performance. The advantages of the Virtela network model enable the company to offer global service level agreements (SLAs) for DSL services, guaranteeing network availability, packet loss, latency and MTTR to 120 countries -- including country- and location-specific SLAs. Virtela also guarantees global billing accuracy and timeliness, protecting enterprises from potential overcharges and time-consuming resolution of billing errors.
"There's no doubt that broadband is becoming the access method of choice for many businesses, not for just SOHO or backup connectivity but for running enterprise networks," said Mark Winther, Group Vice President for Worldwide Telecommunications at IDC. "As broadband use grows, so do the management headaches associated with such a highly-fragmented market. Virtela has proven to alleviate those pain points by providing a single source for global DSL acquisition, provisioning and support, backed up with strong global performance guarantees."
Customers can also leverage Virtela's web-based customer portal, VirtelaView(SM), to monitor real-time and historical end-to-end performance of their connections worldwide, as well as track security performance, order services, view integrated bills, administer users and policies and open and track trouble tickets.
"Virtela was the first to market DSL access for VPNs more than four years ago and today we continue our record of innovation," said Virtela CEO Larry Morgan. "Our unrivaled experience and expertise in offering diverse access methods has delivered consistent ROI for our customers. This coupled with our comprehensive database of access costs, options and performance data enable us to provide the highest quality customer experience possible."
A key strategic advantage in Virtela's ability to rapidly pre-qualify and deploy DSL based VPN services is the company's Global DSL command center and related systems. A dedicated Virtela team equipped with a proprietary unified data warehouse enables Virtela to easily track DSL availability via a dynamically updated carrier footprint. Post qualification, Virtela's innovative systems integrate and accelerate service delivery and assurance -- from coordination of local loop provisioning and equipment delivery, to user and identity authentication.
About Virtela
Virtela Communications Inc. delivers award-winning network and security solutions to many of the world's largest and fastest-growing multinational companies. Currently serving customers across six continents, Virtela's network reach spans more than 190 countries. Virtela's unique Global Service Fabric offers the foundation for delivering all critical business applications via the company's acclaimed service methodology, with a services suite that includes IP-based Virtual Private Networks (VPNs), security services, Voice over IP, Video over IP, and network consulting services.
Virtela is headquartered in Denver, Colorado, with a second Network Operations Center in Mumbai, India. Virtela is a member of Juniper Networks' (Nasdaq: JNPR) Managed Network Solutions Preferred Alliance Program. For more information, please call +1 (720) 475-4000 or visit http://www.virtela.net.
Source: prnewswire
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