Odyssey OneSource Selects Siebel CRM OnDemand over Salesforce.com
31 May 2005
Siebel Systems, Inc. (Nasdaq:SEBL - News), the leading provider of customer-facing solutions, today announced Odyssey OneSource, one of the nation's oldest and largest privately held professional employer organizations, chose Siebel CRM OnDemand over Salesforce.com. Siebel CRM OnDemand allows Odyssey OneSource to move from contact management to true sales force automation empowering sales management and other executives with accurate, real-time pipeline forecasting data. And, with the ability to track partner referrals, Odyssey OneSource can now better leverage its partner relationships.
Odyssey OneSource helps businesses with as few as five to as many as 500 employees fulfill their employer responsibilities and manage the liabilities associated with employment. This gives employers the opportunity to focus on revenue producing activities while providing employees with access to Fortune 500-caliber employee benefits, payroll and human resource services.
"We needed to move from contact management to true sales force automation and provide our sales management and other executives accurate, real-time pipeline forecasting data," said Britt Wirt, National Sales Manager, Odyssey OneSource. "Siebel CRM OnDemand offers an intuitive, user-friendly interface that's easy to customize and allows us the flexibility to configure the system to match our sales processes. Salesforce.com offered many third-party components that were bolted on at an extra cost. With Siebel CRM OnDemand, we found nearly 100 percent of what we need including Outlook integration for managing customer communications and the ability to create the key reports required to run our business."
Siebel CRM OnDemand has allowed Odyssey OneSource to customize the product to match and improve its processes. This includes the ability to change territories, protect leads and improve deal closure ratios, while better leveraging strategic alliances. More importantly, Odyssey OneSource was able to improve its communication and visibilty with upper management to better align sales activities and available resources. Since Siebel CRM OnDemand is a hosted solution, Odyssey OneSource sales representatives can spend more time selling and less time compiling manual reports.
About Siebel CRM OnDemand
Siebel CRM OnDemand is a hosted CRM offering delivered over the Web and accessible from an Internet browser at a fixed price per user per month. Customers can deploy Siebel CRM OnDemand quickly, easily, and affordably without any up-front IT investments. Hosted by IBM, Siebel CRM OnDemand delivers complete sales, marketing, and service functionality; built-in customer analytics; virtual call center technology; embedded best practices; and world-class hosting services and support. Siebel CRM OnDemand is now available for purchase. For more information, visit www.crmondemand.com.
About Siebel Systems
Siebel Systems is the world's leading provider of customer-facing solutions that deliver demonstrable business results and long-term competitive advantage. Siebel's multichannel offerings allow organizations to intelligently manage and coordinate all customer interactions across the Web, contact center, field sales/service force, branch/retail network, and indirect and partner distribution channels. Siebel solutions draw upon the company's best-in-class capabilities in customer relationship management (CRM), business intelligence, and customer data integration and can be deployed as licensed software or as a hosted service. Siebel solutions are tailored to the unique needs of 23 industries and incorporate industry-specific business processes, best practices, and business insight. They are the product of more than $2 billion in R&D investments and reflect over 11 years of experience with more than 4,000 organizations. Together with its extensive global network of alliance partners, Siebel provides the people, process, and technology expertise critical in driving business value from the deployment of customer-facing solutions. Over 3 million users worldwide in organizations of all sizes depend on Siebel solutions to deliver dramatic improvements in how they identify, acquire, retain, and serve customers. For more information, visit www.siebel.com.
For more information on Siebel Systems solutions and services, please visit our Web site: CRM - http://www.siebel.com/crm; OnDemand Solutions - http://www.crmondemand.com; Industry CRM - http://www.siebel.com/industry-crm; Call Center and Service - http://www.siebel.com/call-center; Sales Force Automation - http://www.siebel.com/sales-force-automation; Marketing Automation - http://www.siebel.com/marketing-automation; Business Intelligence - http://www.siebel.com/business-intelligence; Integration Solutions - http://www.siebel.com/integration-solutions; CRM Services - http://www.siebel.com/crm-services.
Except for the historical information contained herein, this press release contains forward-looking statements that involve risk or uncertainties. Future operating results of Siebel Systems may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with customer relations, such as the availability of Siebel Systems' products and services, customer implementation of products and services, relationships with customers, third-party vendors and systems integrators, concentration of revenues in a relatively small number of customers, existence of errors or defects in products, ability to successfully manage growth, significant current and expected additional competition and the need to continue to expand product distribution and services offerings. Further information on potential factors that could affect the financial results of Siebel Systems are included in Siebel Systems' Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its other filings with the Securities and Exchange Commission, which are available at www.sec.gov. Siebel Systems assumes no obligation to update the information in this press release.
Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.
--------------------------------------------------------------------------------
Contact:
Siebel Systems, Inc.
Stacey Burbach, 480-377-3725
stacey.burbach@siebel.com
--------------------------------------------------------------------------------
Source: Siebel Systems, Inc.
Source: Business Wire
All trademarks and copyrighted information contained herein are the property of their respective owners.
Related Articles
|
